Return/Refund Policy

Our Commitment To Your Satisfaction

At windowsofwonders.com, we lovingly handcraft each item with the utmost care and attention to detail. We are committed to your complete satisfaction and strive to provide excellent customer service.

Returns and Exchanges

Due to the unique nature of our handcrafted items, we encourage you to carefully review product descriptions and images before placing your order. However, we understand that sometimes issues may arise.

If you receive an item that is damaged or not as described, please contact us within 24 hours of delivery confirmation. You can reach us through our contact form on the website here.

To help resolve the issue quickly, please provide the following information in your initial communication:

*Your order number

*A clear description of the issue

*Photographic evidence of any damage or discrepancies

Upon receiving your inquiry, we will review the situation and, at our discretion, offer either a refund or a replacement of the item.

Please note: Because our items are handcrafted, slight variations in color, size, and appearance may occur and are not considered defects.

Conditions for Returns/Replacements

*Inquiries must be made immediately within 24 hours of delivery confirmation of the item.

*We may request that the item be returned to us for assessment. In such cases, we will provide instructions on how to proceed.

If you have any questions or concerns regarding your order, please do not hesitate to contact us. We are here to help!